IT Support & Process Optimization Specialist

Link-Worldwide in San Luis Potosí seeks an IT Support Specialist to diagnose and troubleshoot hardware, software, and infrastructure issues effectively. The role requires managing requests through ticket management systems and analyzing data to identify trends for process improvements.

Candidates should have strong database and SQL management skills, alongside at least 6 months of relevant IT support experience. The position is on-site and includes a relocation package.