International Cooling Tower, Inc.
IT Support Analyst
Job Description
Job Category : Information Technology (IT)
Requisition Number : CNDCO
- Posted : May 27, 2026
- Full-Time
- On-site
Locations
Showing 1 location
Summary
Under the supervision of the IT Manager, the IT Support Analyst plays a key role within the IT department by providing high-quality support to the organization's technology users. This role includes a broad range of responsibilities, such as hardware and software support, troubleshooting, and system maintenance.
Job Scope and Responsibilities
- Provide technical support to employees and customers via phone, email, or in person.
- Accurately diagnose and resolve hardware and software issues across various devices, including desktops, laptops, and mobile devices.
- Install, configure, and maintain hardware and software, including printers, sc...