IT Service Desk Technician I — Bilingual On-Call Support

Global Excel Management Inc. is seeking a Service Desk Technician level 1 in Mexico City. The role focuses on providing technical assistance to employees and clients, including troubleshooting hardware and software issues. Responsibilities include provisioning new systems and decommissioning old hardware.

Ideal candidates will have a degree in technologies, excellent bilingual English communication skills, and a minimum of 1 year in technical support or 5 years in the IT field.