CompuCom

IT Service Desk Specialist - Multi-System Ticketing

📍 Location
distrito federal, distrito federal
⏰ Job Type
Full-time
📅 Posted
June 08, 2026
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Job Description

CompuCom in Mexico City is seeking an Operations Associate to monitor high priority tickets and ensure prompt handling. Responsibilities include escalating issues, documentation, and clear communication with clients. The ideal candidate must have excellent English skills, experience in customer service with US clients, and familiarity with ticketing systems.

This role demands multitasking, independence, and a sense of urgency. Join CompuCom and contribute to high-quality customer service in our digital workplace solutions.

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