Johnson Electric
IT Service Desk Engineer
Job Description
Join Our Team as an IT Service Desk Engineer at Johnson Electric!
Location: Zacatecas, MX (Onsite / Plant‑Based)
Vacancy Type: Existing Position
On‑Call: Required (rotation)
As our next IT Service Desk Engineer, you will provide ITIL‑based first‑ and second‑level support for IT infrastructure across the Americas Region. You will play a key role in problem management, process improvement, reporting, and knowledgebase development while ensuring secure, reliable, and efficient IT operations in a fast‑paced manufacturing environment.
Why You’ll Love Working Here- Community Engagement: Opportunities to participate in community service and corporate social responsibility initiatives.
- Strong Leadership: Work under experienced and visionary leaders who guide the company towards success.
- Innovation Hubs: Access to state‑of‑the‑art facilities and innovation hubs that foster creativity and developm...