Dialogue Technologies Inc.
IT Security and Operations Leader
Job Description
Lead IT security initiatives as an IT Operations & Security Advisor. Focus on advanced support and project management within a flexible hybrid work framework.
You will play a crucial role in ensuring the reliability and security of IT infrastructure, reporting to the Manager of IT Operations & Security. This position requires a strong background in application support to manage technical incidents effectively. Leadership and process ownership are vital components of your responsibilities.
Key Responsibilities:
• Provide advanced support for applications and IT systems
• Own operational processes for multi-tiered IT support
• Monitor service level agreements with stakeholders
• Manage IT projects, including automation and compliance
• Guide and mentor team members in service excellence
Requirements:
• Minimum 5 years’ experience in IT, with emphasis on security
• Skilled in Google Workspace and cloud infrastructure
• Background in scripting and programmi...
You will play a crucial role in ensuring the reliability and security of IT infrastructure, reporting to the Manager of IT Operations & Security. This position requires a strong background in application support to manage technical incidents effectively. Leadership and process ownership are vital components of your responsibilities.
Key Responsibilities:
• Provide advanced support for applications and IT systems
• Own operational processes for multi-tiered IT support
• Monitor service level agreements with stakeholders
• Manage IT projects, including automation and compliance
• Guide and mentor team members in service excellence
Requirements:
• Minimum 5 years’ experience in IT, with emphasis on security
• Skilled in Google Workspace and cloud infrastructure
• Background in scripting and programmi...