Rallyday Partners
IT Operations/Support Lead
Job Description
Role Overview
We’re looking for an IT Manager to own our internal IT ecosystem end-to-end. This role will lead the management of laptops and workstations, define and enforce security standards, oversee SSO and identity access management, and manage SaaS and software licensing across the company. You’ll be the go‑to person for keeping our environment secure, reliable, and easy to use for a mostly remote workforce.
Key Responsibilities
Endpoint & Asset Management
- Own the full lifecycle of laptops and workstations (procurement, imaging, deployment, recovery, and decommissioning).
- Implement and administer MDM/endpoint management tools (e.g., Intune, Jamf, Kandji, Workspace ONE) for configuration, patching, and policy enforcement.
- Maintain an accurate asset inventory for all company‑owned devices and key peripherals.
- Define and maintain standard images and baseline configu...