Job Description
Overview
Our client is a US based company that is looking for a deployments engineer to join their client-facing systems engineering team. This is a great role for an IT generalist who is looking for the next step in their career. Serve as the technical expert in the analysis, design, development, and implementation of deployment solutions, modifications, and enhancements. Serve as the technical expert in all aspects of the deployment and systems management that involve multiple technology disciplines. Provide top-level consultation and technical expertise to senior and mid-level management on Windows PC and Mac deployment and systems management topics. Assist Product and Sales when needed. Design, conduct, and document UAT and end-to-end solution quality tests.
Responsibilities
- Handle a high volume of support calls and monitor, triage, and troubleshoot incoming requests through ticket queues.
- Provide technical phone support for users of the...