Select Source International
IT Onsite Support Engineer - Edmonton, AB
Job Description
Job Title: IT Onsite Support Engineer Location: Edmonton, AB
Duration: 12 Months
Responsibilities
Create, Receive, Monitor, Maintain and Resolve work tickets
Imaging, Setup, and Support of computer(s), monitor(s), mobile device(s)
Maintain on-site presence at designated service locations to support end users
Software installation, support and make sure it is compliance with client standards
Perform pro-active and on-demand health check of IT systems including, but not limited to: printers, copiers, fax machines, scanners, and video conference equipment
Training end users on how to operate office automation equipment as requested
New hire orientation including show user how to work on IT assets daily basis, debrief client policy(s) such as security policy, usage etc
Hardware platform troubleshooting and management
Software platform troubleshooting and management
Perform secure pas...
Duration: 12 Months
Responsibilities
Create, Receive, Monitor, Maintain and Resolve work tickets
Imaging, Setup, and Support of computer(s), monitor(s), mobile device(s)
Maintain on-site presence at designated service locations to support end users
Software installation, support and make sure it is compliance with client standards
Perform pro-active and on-demand health check of IT systems including, but not limited to: printers, copiers, fax machines, scanners, and video conference equipment
Training end users on how to operate office automation equipment as requested
New hire orientation including show user how to work on IT assets daily basis, debrief client policy(s) such as security policy, usage etc
Hardware platform troubleshooting and management
Software platform troubleshooting and management
Perform secure pas...