It & Applications Support Engineer

IT & Applications Support EngineerResponsible for delivering day-to-day IT operational support while also supporting, maintaining, and enhancing manufacturing and business applications.The role supports both Information Technology (IT) and Operational Technology (OT) environments, ensuring production continuity, system availability, user satisfaction, and continuous improvement of digital solutions across the plant.Primary Responsibilities:Troubleshoot application errors, performance issues, and user-reported problemsMonitor application availability and data integrityCoordinate with vendors and internal stakeholders on escalated application issuesDevelop and maintain operational reports and dashboardsCreate SQL queries, stored procedures, and data validationsSupport development and enhancement of internal applications and dashboardsModify and maintain existing scripts, queries, and application configurationsParticipate in medium-sized IT and application-related projects including: s...