Citi

Issue Management Lead Analyst - C13 - HEREDIA

📍 Location
Heredia, Heredia Province
⏰ Job Type
Full-time
📅 Posted
June 08, 2026
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Job Description

As a member of the USCC Controls Audit Management Team, the Issue Management Lead Analyst will serve as the primary point of contact, providing management oversight and coordination of Internal Audit reviews to ensure thorough fieldwork and testing as well as ensure issues are tracked through the Issue Governance and Management process. The role will interface with In-Business Issue Managers, IA auditors, and business partners across multiple functions and lines of business to ensure business issues are captured and statuses maintained per USPB standards.

Responsibilities

  • Serve as primary control liaison before and during Internal Audit reviews, including coordinating initial communication and preaudit business readiness, materials, presentations, and management meetings.
  • Manage Internal Audit (IA) interactions and deliverables across USPB businesses and functions.
  • Ensure understanding and communication of review scope and manage timely delivery...
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