H.B. Fuller
Intern Quality LA
Job Description
Customers: Satisfaction monitoring (scorecard)
QMS: Management of overdue actions (ATS)
QMS: KPI management
QMS: Master List (internal documentation)
QMS: Contingency Plan (coordination with other areas)
QMS: Risks & Opportunities management
Provide support to Customer Care in complaint investigations.
Develop area‑specific projects.
Collect and organize data.
Perform data‑based analyses.
Define and monitor performance indicators.
Support Quality Management System activities.
Support action tracking and follow‑up of projects.
Use PPE according to safety standards.
Organize and/or keep the work area organized.
Comply with the company's Ethics, Quality, Safety, Health, and Environmental policies.