Interim Customer Service Manager

Interim Customer Service Department Manager (Halifax Market)

As the frontline leader, you will oversee the day‑to‑day operations of the Front End department, ensuring sales targets, profitability, and customer service standards are met.

Responsibilities

• Oversee the day-to-day operations of a Front End department within a store
• Ensure the department meets or exceeds sales and profitability goals
• Train and develop department associates in customer service, product knowledge, and merchandising
• Ensure merchandise is stocked, displayed, and priced appropriately
• Monitor inventory levels and coordinate with other departments to ensure timely replenishment
• Maintain a clean and safe department for customers and employees
• Manage departmental expenses and assist in budget preparation
• Communicate regularly with store management and other departme...