Interactive Business Partner

Job Description

Tata Consultancy Services (TCS) is an equal opportunity employer and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation to create a workforce that reflects the societies we operate in.

We are looking for a hands‑on TCS Interactive Partner to join our Customer Success team leading engagements in TSS (Technology Software Services). The Interactive Partner works with TCS Client partners focusing on interactive goals for named clients in BFSI, primarily stakeholders: CMO and directives. KPIs include customer success measured through revenue growth and service portfolio expansion, configuring and orchestrating interactive offerings to help customers achieve business goals.

Responsibilities / Expectations

• Client relationship management: As primary point of contact, maintain and nurture client relationships, understand needs, and ensure satisfaction; advise CM...