Intake Specialist

Job Description

We are a leading personal injury law firm dedicated to client satisfaction and long‑term engagement. We are seeking an Intake Automation Specialist to lead client outreach automation, enhance intake processes, and support marketing initiatives through data‑driven strategies.

Job Overview

The Intake Automation Specialist will be responsible for developing and implementing automated workflows to optimize client follow‑ups, manage intake KPIs, and integrate API‑driven solutions for seamless client engagement. This role requires expertise in outbound and inbound call operations, marketing coordination, and workflow automation to drive efficiency and performance.

To ensure productivity and efficiency, Time Doctor will be used to track your work hours and productivity. This tool helps maintain a structured and efficient workflow across remote roles, log your time and tasks, and identify areas for improvement while aligning with broade...