International Staffing Solutions S.A.S
Intake Specialist Bilingue
Job Description
Position: Legal Intake Specialist (Bilingual)
Language Requirement: Bilingual – Advanced English
We are seeking a highly organized and service-oriented Legal Intake Specialist with advanced English , to join our team. This role is essential for the initial evaluation, intake, and management of potential legal cases, ensuring a professional, empathetic, and efficient experience for prospective and existing clients.
The successful candidate will serve as the first point of contact, playing a critical role in case qualification and internal coordination with the legal team.
Responsibilities
- Answer and qualify inbound calls, emails, and online inquiries from potential clients in English and Spanish .
- Collect, review, and organize relevant information for case intake.
- Conduct initial case assessments based on internal guidelines.
- Accurately enter and maintain data in the case man...