Job Description
Responsibilities
We promise it won’t be mundane.
- Assist insurance prospective clients provided to you by APOLLO
- Assess the needs of potential clients to advise on coverage requirements
- Engaging contact with prospective clients to convert requests for insurance into customers
- Offer continuous support from information gathering, quote and to bind to deliver a seamless client experience in a timely manner
- Demonstrate a thorough understanding of the suite of APOLLO products and help clients with any questions
- Recommend operational improvements in our processes to help further improve overall customer experience
- Provide feedback and insights to enhance products offerings over time
- Servicing APOLLO’s book of business and providing top-notch customer service through various channels of communication (live-chat, email, phone)
- Ensure clients fully understand policy coverage and exclusio...