Enercare Inc.
Install Planning Clerk in Markham
Job Description
Become part of Enercare Inc. as an Install Planning Clerk in Markham, Ontario. This role focuses on optimizing technician resources while ensuring timely customer service and escalations resolution.
As an Install Planning Clerk, you will report to the IP Operations Manager and support scheduling for HVAC and Water Heater installations. Key responsibilities include managing daily installations, handling customer complaints, reconciling cash balances, and maintaining effective communication with installers and clients. Your work will directly impact customer satisfaction and operational efficiency.
Key Responsibilities:
• Set daily schedules for installations
• Handle customer complaint escalations effectively
• Schedule HVAC and Water Heater installs
• Prepare and analyze BRIO reports
• Manage GERS orders and financial reconciliations
Requirements:
• Excellent interpersonal and customer service skills
• Proficiency in W6, GERS, and MS Office
• Proven dec...
As an Install Planning Clerk, you will report to the IP Operations Manager and support scheduling for HVAC and Water Heater installations. Key responsibilities include managing daily installations, handling customer complaints, reconciling cash balances, and maintaining effective communication with installers and clients. Your work will directly impact customer satisfaction and operational efficiency.
Key Responsibilities:
• Set daily schedules for installations
• Handle customer complaint escalations effectively
• Schedule HVAC and Water Heater installs
• Prepare and analyze BRIO reports
• Manage GERS orders and financial reconciliations
Requirements:
• Excellent interpersonal and customer service skills
• Proficiency in W6, GERS, and MS Office
• Proven dec...