Inside Account Manager

Salary Range

CAD 65,000 - CAD 70,000 per year (depending on experience).

Job Description

As an Inside Account Manager, you will be responsible for interacting with customers primarily over the phone and by email.

You will provide excellent customer service to generate and close sales, meet or exceed sales and gross profit targets, and increase profit sharing while building long‑lasting loyal customer relationships.

Additional Duties

• Process sales orders and convert quotations into orders through customer interactions, primarily by phone.
• Maintain relationships with established key accounts and ensure their requests are met.
• Use interpersonal skills to strengthen relationships with existing customers and increase market share.
• Act as a project manager (as needed) for large projects, keeping detailed records of lead times and communicating lead time updates to customers.
• Prospect and...