Information Technology Specialist

Nexlence is an AI-driven Customer Experience (CX) specialist focused on serving Gen Z brands. By integrating intelligent knowledge management, real-time market insights, global personnel dispatch, quality empowerment, and training systems, we provide scalable, globally flexible, and immersive AI-driven CX services. This empowers brands to build unprecedentedly close connections with their users.

About the Role

We are seeking a skilled IT Infrastructure & Network Analyst with strong technical expertise and hands‑on experience in network administration, server management, and IT operations. The ideal candidate must be able to communicate effectively in English, both verbally and in listening comprehension, and demonstrate the ability to work independently in complex environments.

Key Responsibilities

• Provide helpdesk support and perform IT maintenance activities
• Deploy and manage monitoring systems such as Zabbix, Prometheus, or P...