Information Technology Help Desk Technician

We're hiring a Helpdesk Technician (Level 3) for a fully onsite role (5 days) based in Montreal. This position is focused on advanced end-user support and helpdesk operations, with a strong emphasis on Microsoft 365 and endpoint management. The expected salary range is approximately $90K.

About the company

Well-established organization with a strong presence across Quebec, supporting critical operations across multiple sites. A company known for long tenure, strong internal culture, and exceptional employee benefits.

What you will be doing

• Provide Level 3 helpdesk support as the final escalation point for complex technical issues across the organization
• Administer and troubleshoot Microsoft 365, Active Directory, Azure AD/Entra ID, and Windows 10/11 environments
• Manage endpoint deployment and lifecycle using SCCM and/or Intune (MDM/MAM)
• Support VPN, FortiClient, and remote connectivity for users acros...