Income Assistance Administrator

Reporting to the Employment and Social Team Lead, the Income Assistance Administrator is responsible for ensuring the effective delivery of the income assistance program for Liard First Nation (LFN) members. The incumbent will be responsible for processing payments according to the established guidelines in effect to eligible LFN members.

Main Duties

• Receives and responds to correspondence related to Income Assistance.
• Conducts personal interviews with clients to assess eligibility needs, verifies information of membership, informs applicants regarding appeals process, establishes allowance period and rate as per policy, explains clients' rights and obligations, establishes conditions of eligibility, ensures that documentation and verification is completed and accurate.
• Ensure income assistance programs and services follow legislation and organizational policy, processes, and procedures.
• Develop case plans, identifying cases t...