Job Description
Incident Response Team - Alert Analyst Disponibilidad de horario, turnos 12x5 English Advanced 80-95%, Aguascalientes, Hybrid w/Softtek Monitor the ticket console and react to new and existing security tickets at a 1st line/Tier 1 level. Tackle all security tickets regardless of the technology stream the ticket focuses on Respond and Monitor Security Incident and Event Management (SIEM) platform alerts by investigating and analyzing potential security breaches and cyber security incidents. Coordinate the response for confirmed security incidents, to include efforts to contain, remediate, recover, and prevent Escalate tickets to more experienced engineers or 2nd Line team where appropriate Responsibilities will include but are not limited to providing configuration and technical support of the physical security system. Assist with monitoring and responding to security alerts generated by the Security Incident and Event Management (SIEM) platform. Perform basic triage of security alerts ...