Teleperformance

Icelandic Speaking Customer Service Representative for Booking

📍 Location

Barcelona, Catalonia

⏰ Job Type

Temporary

📅 Posted

June 04, 2026

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Job Description

Job responsibilities:
As a customer support advisor for Booking you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international travellers and accommodation suppliers of all over the world, always ensuring a high level of customer service. 
Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone.
Requirements
 Icelandic: C2 level and advanced English 
Excellent communication and inter-personal skills both written and spoken
User friendly PC skills: Office 365, CRM Database, and other internal platforms. 
A problem-solving and solution-driven mentality
A positive, motivated mindset that will help you deal with some tricky customer problems.
Goal-oriented work approach
An open mind to changing priorities and busine...
    

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