I2C DS Collection & Dispute Mgmt Team Lead
Job Description
DePuy Synthes is recruiting for an I2C DS Collection & Dispute Management Team Lead, located in Zug, Switzerland.
Job Function: Finance
Job Sub Function: AP/AR
Job Category: People Leader
All Job Posting Locations: Zug, Switzerland
Key Responsibilities
Collections & Accounts Receivable Management
Own strategic management of customer collections and open receivables for complex and high‑value accounts through proactive engagement, negotiation, and advanced dispute resolution techniques.
Influence and drive desired customer payment behavior to optimize cash flow, improve Days Sales Outstanding (DSO), and mitigate credit risk.
Lead performance management of collection KPIs against Service Level Agreements (SLAs), identifying gaps and driving corrective actions.
Perform advanced AR forecasting, trend analysis, and root cause analysis to ...