NTT DATA North America
Hybrid Senior ITSM Platform Engineer
Job Description
Elevate your career with NTT DATA as a Senior Infrastructure & ITSM Platform Engineer in Ottawa, ON. This hybrid role emphasizes Linux system support and ITSM toolset modernization.
You will oversee the IFS assyst platform, ensuring stability and performance while supporting migration to ITSMv2. Engage with integrated technologies like Liferay and Java, and contribute to ongoing service improvement initiatives in a dynamic enterprise environment.
Key Responsibilities: • Maintain Linux-based infrastructure for IFS Assyst • Perform OS patching and upgrades for consistent performance • Execute infrastructure lifecycle activities and upgrades • Monitor server performance and optimize resource usage • Support database operations, including recovery and testing
Requirements: • 5+ years in Linux system administration • 5+ years in maintaining enterprise IT platforms • 5+ years in complex integrated environments • 2+ years with enterprise ITSM platforms like IFS • Va...
You will oversee the IFS assyst platform, ensuring stability and performance while supporting migration to ITSMv2. Engage with integrated technologies like Liferay and Java, and contribute to ongoing service improvement initiatives in a dynamic enterprise environment.
Key Responsibilities: • Maintain Linux-based infrastructure for IFS Assyst • Perform OS patching and upgrades for consistent performance • Execute infrastructure lifecycle activities and upgrades • Monitor server performance and optimize resource usage • Support database operations, including recovery and testing
Requirements: • 5+ years in Linux system administration • 5+ years in maintaining enterprise IT platforms • 5+ years in complex integrated environments • 2+ years with enterprise ITSM platforms like IFS • Va...