Hybrid IT Service Desk Specialist | ERP & End-User Support

Link-Worldwide is seeking an experienced IT Specialist Service Desk in Santiago de Querétaro. This role involves providing high-quality first-line and initial second-line IT support, ensuring reliable services for enterprise users.

The ideal candidate will have 3–5+ years in IT Service Desk or IT Operations, proficiency in incident management, and advanced English communication skills. The position offers a hybrid work model, competitive salary, and benefits above the law from the start.