Hybrid Customer Success Manager, Academia & Government

A global analytics company is seeking an experienced Customer Success Manager to retain and grow existing relationships within academia and government. The role involves understanding customer goals, mitigating account risks, and driving value from solutions. The ideal candidate will have over 5 years of experience in customer success roles, a Bachelor's degree, and familiarity with customer success software. The position offers a hybrid work environment in Mexico City, focusing on customer satisfaction and collaboration with internal teams.
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