Expertise Technologies Pte Ltd
Hybrid Administrative Support in Customer Experience
Job Description
Shape customer interactions as an Administrative Support Executive in a hybrid model based in Singapore. Use your skills to bolster customer experience and marketing campaign efforts effectively.
As a full-time executive, you will focus on administrative duties that improve customer satisfaction dashboards and support marketing strategies. Your role will also encompass the coordination of meeting logistics and documentation management.
Key Responsibilities:
• Oversee customer satisfaction and onboarding processes
• Collaborate on marketing campaign tracking and execution
• Generate reports and documentation for audits using Excel and Power BI
• Manage meeting schedules, minutes, and logistical support
• Maintain proper filing and project coordination protocols
Requirements:
• Diploma in Business, Marketing, or related areas
• 1–2 years of experience in customer experience or admin roles
• Skilled in Microsoft Office, Canva, and GA4
• Strong organizat...
As a full-time executive, you will focus on administrative duties that improve customer satisfaction dashboards and support marketing strategies. Your role will also encompass the coordination of meeting logistics and documentation management.
Key Responsibilities:
• Oversee customer satisfaction and onboarding processes
• Collaborate on marketing campaign tracking and execution
• Generate reports and documentation for audits using Excel and Power BI
• Manage meeting schedules, minutes, and logistical support
• Maintain proper filing and project coordination protocols
Requirements:
• Diploma in Business, Marketing, or related areas
• 1–2 years of experience in customer experience or admin roles
• Skilled in Microsoft Office, Canva, and GA4
• Strong organizat...