Job Description
job overview
The Senior / Meetings and Events Manager will be responsible for delivering the guest experience from event planning, to handling customer requirements during meetings, to post-event follow-up with customers. Key to this role is developing expertise in understanding sector/account needs, maximising guest satisfaction, and driving incremental revenue to the hotel. Where applicable, this role will also involve management and the active coaching of assigned Meetings and Events team members.
At HUALUXE® , we want our guests to feel accomplished and respected. To help them we need you to offer intuitive Chinese hospitality and:
- Show Chinese Etiquette – by greeting our guests by extending the spirit of our signature welcome and indulge them in Chinese hospitality by being humble and discreet in observing Chinese protocol.
- Respect and Recognize – We respect and recognize guests no matter who they are and adapt...