Flowserve

HR Generalist

📍 Location
Santiago de Querétaro, Querétaro
⏰ Job Type
Full time
📅 Posted
June 04, 2026
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Job Description

Role Summary:

The HR Generalist will help build a people-first culture that delivers business results. Providing expert HR consultation to both management and employees, as well as day-to-day HR support, within a Flowserve business unit.

Hybrid role: 3 days in office/2 days work from home

Responsibilities:

  • Respond to customer requests, (calls, chats, tickets) and provide guidance to associates and managers

  • Consistently execute HR processes, using case management, chat, and telephony

  • Provide guidance to associates and managers on self-service transactions and navigating the HR portal

  • Research solutions to HR customer inquiries and escalate as needed

  • Understand and be able to communicate HR policies, processes, and procedures

  • Adhering to Flowserve’s safety, integrity, and code of conduct policies

  • Other duties as required and assigned by manager

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