AccorHotel
Housekeeping Order Taker
Job Description
Job Description
Qualifications
**Key Responsibilities:**
- Maintain active communication systems within the Housekeeping Department to coordinate with guests and other departments
- Verify key cabinet inventory daily and report discrepancies to the Executive Housekeeper
- Review evening and night logbooks to identify and prioritise pending guest requests
- Prepare daily assignment sheets and coordinate staff distribution across all areas
- Record and communicate VIP room assignments and in-house room status to supervisors
- Respond promptly to guest requests and maintenance calls, ensuring timely resolution
- Compile and organise daily Housekeeping Reports
- Distribute work orders to responsible personnel and track completion
- Update the Property Management System with information from Floor Supervisors
- Process lost and found items according to established policies
Qualifications
- F...