Blackfalds Motor Inn
Hotel Guest Services Manager Position
Job Description
Take charge of guest services at Blackfalds Motor Inn as our new Hotel Manager. Drive operational success and prioritize exceptional customer experiences.
As a key leader in this full-time role, you will be responsible for building a positive environment within the hotel. With 2-3 years of experience, you'll implement policies, monitor budgets, and manage staff activities. Your focus will be on enhancing guest satisfaction and maintaining the hotel’s excellent reputation.
Key Responsibilities:
• Develop and enforce hotel policies effectively
• Conduct comprehensive staff training sessions
• Handle supplier negotiations for materials
• Prepare and execute marketing plans
• Manage maintenance activities efficiently
Requirements:
• College/CEGEP credential or higher
• 2-3 years of managerial experience in hospitality
• Knowledge of computer systems, including CRS
• Must work on-site at the hotel
As a key leader in this full-time role, you will be responsible for building a positive environment within the hotel. With 2-3 years of experience, you'll implement policies, monitor budgets, and manage staff activities. Your focus will be on enhancing guest satisfaction and maintaining the hotel’s excellent reputation.
Key Responsibilities:
• Develop and enforce hotel policies effectively
• Conduct comprehensive staff training sessions
• Handle supplier negotiations for materials
• Prepare and execute marketing plans
• Manage maintenance activities efficiently
Requirements:
• College/CEGEP credential or higher
• 2-3 years of managerial experience in hospitality
• Knowledge of computer systems, including CRS
• Must work on-site at the hotel