Job Description
Hiring for US Healthcare Medical Billing AR Quality _Chennai
Location : Chennai
Shift - US Shift
Designation - Senior Team Lead Quality & Associate Manager Quality
Experience (Team Lead): 5 to 8
Experience (Associate Manager) - 8 to 14 Year
RESPONSIBILITIES :
- Manage day-to-day Quality operations and directs the team responsible for Quality control activities
- Team Handling experience is mandatory
- Manage and meet performance targets for Accuracy, Client SLA, quality scores, value add’s and customer satisfaction
- Ensure quality and efficiency measures are met within the team and in accordance with service level agreements
- Use business tools and Healthcare RCM knowledge to identify problem areas and document business requirements
- Establish and maintain effective...