Help Desk Specialist — IT Support & Ticket Triage

A staffing and IT consulting company is seeking a Recruitment Manager based in Bogotá, Colombia. This mid-senior level role requires delivering outstanding customer service, troubleshooting IT issues, and collaborating with IT teams. The ideal candidate will have 1-3 years of experience in customer service or IT helpdesk, be proficient in English, and have a solid understanding of various hardware and software platforms. Experience with tools such as ServiceNow and Cisco WebEx is preferred.
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