Job Description
Brandt Tractor Ltd is currently seeking a Service Foreman reporting to our Regina Peterbilt location for an evening shift.
The successful applicant for this position will be responsible to help ensure: customer repair estimates are sent in a timely manner, customers are provided with a high level of customer service and communication, repair timelines and updates are shared with the customer, office and shop, invoicing and work in process control goals are met, warranty return cases and goodwill policy cases are supported, customer requests and resolutions are a high priority, technicians are coached, guided and mentored, technicians are managed to work efficiently while making recommendations to the Service Manager regarding technician skills and training needs.
Duties & Responsibilities
- Supervise the work of service leadhands, service technicians and service writers