Job Description
Description
As a Client Service Director you will lead and grow block of group benefit clients ensuring overall client satisfaction and profitability. In addition, you are day-to-day lead on large, complex client engagements involving strategic design and management of programs in close collaboration with leaders and senior technical counterparts. You drive client strategy and grow client relationships by leveraging your expertise alongside WTW’s experts, innovative solutions and capabilities. You are great at client retention and satisfaction and are developing your ability to identify and close new client business.
The Role
- Serves as the strategic partner and trusted advisor to large clients in the design and management of their group benefits programs.
- Leads the client service team and collaborates closely with technical resources and actuaries in the design and delivery of project plans, ensuring progress against established objecti...