Head of Customer Success

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Kinsta is one of the top‑managed WordPress hosting companies, with a growing club of 120,000+ businesses including startups, universities and Fortune 500 firms. We're motivated by excellent quality, and proud to have received a 97% satisfaction rating from our customers.

That’s because, to us, each day is a chance to grow. As a team, we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly—our leaders don’t hold our hands, but they’re in our corner whenever we ask for help—and our environment is flexible and remote‑first.

We’re seeking a Head of Customer Success to shape Kinsta’s customer success strategy. The Head of Customer Success will be responsible for overseeing Kinsta’s customer success initiative, a cross‑functional effort focused on increasing customer satisfaction, achieving early adoption, improving retention ...