Job Description
**Purpose of Position**
The Head of Client Services for Mexico is responsible for driving our expansion and growth in Spanish speaking Latam countries with a strong focus in establishing Awin as the market leader in Mexico. This position will manage a high performance team delivering client services to our existing customer base and growing business with new customers.
**Key Tasks**
- Demonstrating strong client-facing and problem solving skills, and providing a point of escalation for the team and clients
- Managing the profitability of the department
- Attend Commercial meetings and pitches where Client Services input is required
- Compiling department projections, forecasts, and management of budgets
- Leading on training and development of all direct reports, and the overall wellbeing of all department staff
- Host regular department meetings for knowledge sharing, KPI updates and training
- Understand and convey key industry developments to the departmen...
The Head of Client Services for Mexico is responsible for driving our expansion and growth in Spanish speaking Latam countries with a strong focus in establishing Awin as the market leader in Mexico. This position will manage a high performance team delivering client services to our existing customer base and growing business with new customers.
**Key Tasks**
- Demonstrating strong client-facing and problem solving skills, and providing a point of escalation for the team and clients
- Managing the profitability of the department
- Attend Commercial meetings and pitches where Client Services input is required
- Compiling department projections, forecasts, and management of budgets
- Leading on training and development of all direct reports, and the overall wellbeing of all department staff
- Host regular department meetings for knowledge sharing, KPI updates and training
- Understand and convey key industry developments to the departmen...