Head of Canada Retirement Operations

The Canada Retirement Operations Service Deliver Head will lead the strategic development and operational oversight of the Canada Retirement Operations teams and functions. This Role requires experience, leadership, and strategic vision. Responsibilities include the following:

Position Responsibilities:

1) Build Domain Expertise & Business Partnership

• Build relationships with key stakeholders across the organization to understand business needs and risks, defining service requirements for the Retirement Operations Service Delivery. 
• Engages with senior GWAM business heads to drive the segment’s strategies and take accountability in ensuring that business outcomes are met by the various service delivery towers.
• Engages with various stakeholders in the service delivery organization to drive performance and outcome across the segment.
• Represent Canada Retirement Operations Service Delivery function to firm leadership, clients, vendors and o...