Hudson Bay Mountain Resort
Guest Services Manager in Smithers, BC
Job Description
Elevate guest experiences as a Guest Services Manager in Smithers, BC. This full-time seasonal role combines customer relations, dispatch coordination, and on-mountain administration tasks.
As the Guest Services Manager, you will be the first point of contact for guests, ensuring their inquiries and concerns are addressed promptly. Key responsibilities include managing ticket and pass sales, overseeing radio communications, and coordinating essential resources. You'll also assist with Snow School functions and contribute to the Rental Shop, creating a seamless experience for customers.
Key Responsibilities:
• Monitor and record all radio communications
• Ensure accurate cash handling and reporting
• Organize and track lost and found items
• Assist in coordinating snow school bookings
• Maintain a tidy and organized work area
Requirements:
• Minimum two years in guest services experience
• Two years cash ha...
As the Guest Services Manager, you will be the first point of contact for guests, ensuring their inquiries and concerns are addressed promptly. Key responsibilities include managing ticket and pass sales, overseeing radio communications, and coordinating essential resources. You'll also assist with Snow School functions and contribute to the Rental Shop, creating a seamless experience for customers.
Key Responsibilities:
• Monitor and record all radio communications
• Ensure accurate cash handling and reporting
• Organize and track lost and found items
• Assist in coordinating snow school bookings
• Maintain a tidy and organized work area
Requirements:
• Minimum two years in guest services experience
• Two years cash ha...