Manitoulin Hotel & Conference Centre
Guest Services Agent
Job Description
Guest Services Agent
Work Setting: Hotel
Hours of Work: Full Time & Part Time
Number of Positions Available: 2 Full Time & 2 Part Time
Specific Skills
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Arrange services required for guests with special needs
- Customer service oriented
Computer / Equipment
- Computerized reservation system
- Basic computer skills (will train)
- General office equipment
- Internet browser
Security and Safety: Bondable
Essential Skills
- Reading text
- ...