Shangri-La

Guest Relations Officer

📍 Location
Indonesia, Indonesia
⏰ Job Type
Contract
📅 Posted
June 09, 2026
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Job Description

Shangri-La Jakarta

MAIN RESPONSIBILITY:


To accord personalize and prompt service to all VIP guest from arrival to departure, to provide all hotel guest and patron, courteous, tactful and efficient service. 

REQUIREMENTS:

  • Fluent in English (both written and spoken)

  • Some experience in customer service or guest relation

  • Pleasant personality

  • Good communication skills

  • Knowledge of computer / recent / relevant technology equipment and usage

  • Able to work flexible hours
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