Guest Experience Lead | Georgian Mall

Overview

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on technical fabrics and functional design to create transformational products and experiences that support people in moving, growing, connecting, and being well. We strive to create a positive, equitable, inclusive and growth‑focused environment for our people.

Job Summary

The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience. They oversee or provide technical product education to articulate the value of our product and brand to meet the unique needs of each guest. The Guest Experience Lead is part of the store leadership team, driving store performance on the floor through guest experience and achievement of daily sales or unit targets. They provide input to team member performance evaluations, recommendations into store hiring decisions, and act as Supervisor on Duty (SOD) wh...