GSS Transformation Lead

Since 1863, the International Committee of the Red Cross (ICRC) has worked to relieve suffering and preserve human dignity during war and armed violence. Alongside our Red Cross and Red Crescent partners, we deliver life-saving aid across front lines and strive to reconnect families and locate missing people. Engaging with authorities and armed forces on all sides, often confidentially, we advocate for humane treatment of detainees and urge compliance with international humanitarian law to protect civilians from harm, including online.

Purpose of the Role

The GSS Transformation Lead Office leads and drives strategic transformation across all service lines including Finance, HR, IT, Logistics, and Administrative Services to enhance service quality, efficiency, agility, and cost-effectiveness, while ensuring alignment with the organisation’s strategy and humanitarian mission. This role establishes, guides, and manages the Transformation Office as the central driver ...