Gorgias

Gorgias IT Director AI Strategy

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
May 28, 2026
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Job Description

Become the IT Director for AI Strategy at Gorgias and lead the charge in transforming IT operations. This senior role focuses on leveraging AI to build a scalable and efficient IT function.

Your primary goal is to architect an IT infrastructure that aligns with Gorgias's ambitious growth, evolving from $100 million to $500 million in ARR. By blending strategy and technical execution, you'll manage IT tools, vendor relationships, and service delivery while fostering an environment where AI tools streamline operations.

Key Responsibilities:
• Develop and own the IT multi-year roadmap
• Evaluate and implement AI-driven IT solutions
• Oversee the end-to-end device management lifecycle
• Conduct vendor evaluations and streamline procurement
• Drive service metrics improvements across technology

Requirements:
• Minimum of 8 years in IT leadership roles
• Experience with high-growth tech companies
• Knowled...

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