Lightspeed Commerce, Inc.
Golf Industry Implementation Consultant
Job Description
Elevate customer experiences as a Field Implementation Consultant with Lightspeed. This role involves overseeing client onboarding for the Golf sector—offering both remote and in-person support.
As the technical main point of contact, you'll bring over 3 years of experience in customer service to ensure smooth onboarding processes. Travel is expected approximately 60% of the time, and your responsibilities include managing customer communications, timely project completions, and updates to CRM records—all while utilizing your troubleshooting skills to resolve issues.
Key Responsibilities:
• Serve as the primary technical contact for customers
• Deliver both remote and onsite support effectively
• Manage customer onboarding workflows and timelines
• Keep customers informed about their implementation status
• Update project records in CRM tools for each customer
Requirements:
• 3+ years in a technical customer sup...
As the technical main point of contact, you'll bring over 3 years of experience in customer service to ensure smooth onboarding processes. Travel is expected approximately 60% of the time, and your responsibilities include managing customer communications, timely project completions, and updates to CRM records—all while utilizing your troubleshooting skills to resolve issues.
Key Responsibilities:
• Serve as the primary technical contact for customers
• Deliver both remote and onsite support effectively
• Manage customer onboarding workflows and timelines
• Keep customers informed about their implementation status
• Update project records in CRM tools for each customer
Requirements:
• 3+ years in a technical customer sup...