Global IT Service Desk Lead – Strategy & Analytics

Link-Worldwide in Valle de Chalco Solidaridad is seeking an experienced IT Support Services lead to manage the Global Service Desk. The role involves leading teams, optimizing IT support strategies, and ensuring high-quality service delivery.

Ideal candidates will have over 8 years of experience in related fields, excellent analytical skills, and proficiency in Microsoft Office tools. A Bachelor's or Master's degree in Computer Science or related disciplines is preferred. The position supports dynamic collaboration across various teams.