Global IT Service Desk Analyst – Level 1–3 Support

A leading engineering solutions provider in Tlalnepantla is seeking a Technical Support professional to provide Level 1 support to employees. The role includes troubleshooting various computing devices and ensuring adherence to service level agreements. Candidates should have a Bachelor's degree in a related field and 2–3 years of IT service desk experience. The position emphasizes communication skills and the ability to manage multiple tasks effectively. This role offers opportunities for travel to other company locations.
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