Global ICT Delivery & Governance Lead

A leading global service provider is seeking a Delivery & Support Management Leader in Bogotá, Colombia. This role governs partner performance, ensuring delivery and support activities align with contractual SLAs and KPIs. Candidates should have extensive experience in leading technical teams and managing escalations, along with strong project management skills. A degree in Engineering or related field is required, along with certifications like PMP or Scrum Master.
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